Lennox Hearth Printer 1350W User Manual

PagePro 1350W  
WarrantyExchange  
Guide  
1760669-001A  
 
Introduction  
Thank you for contacting a technical support representative to obtain  
information about returning your printer for warranty exchange. Follow these  
instructions very carefully.  
If you need additional assistance, refer to the General Information Guide  
(included with the original printer) or printer.konicaminolta.com for worldwide  
sources of service and support.  
Attention  
Failure to follow these instructions could result in voiding your  
warranty.  
Exchange Procedure  
Each of these steps is explained in detail in this guide.  
1 Unpack the exchange printer.  
2 Prepare the original printer—turn it off, unplug the  
power cord, and remove the interface cables and  
media.  
See page 2.  
See page 3.  
3 Move the imaging cartridge from the original printer to See page 4.  
the exchange printer.  
4 Finish setting up the exchange printer—fill the tray with See page 6.  
media, plug it in, attach the interface cables, and turn it  
on.  
5 Repack the original printer, and call the shipper for  
pickup.  
See page 8.  
1
Introduction  
 
Unpack the Exchange Printer  
Attention  
Use caution when unpacking the exchange printer, so the packaging  
(including the tape) can be used to repack the printer to be returned.  
1 Unpack the exchange printer.  
2 Remove the tape from the outside of the exchange printer.  
A
B
2
Unpack the Exchange Printer  
 
3 Open the media tray on the exchange printer and remove the  
remaining tape and packing materials.  
A
B
Prepare the Original Printer  
1 Turn off the original printer, unplug the power cord, and remove  
the interface cable(s).  
A
B
C
3
Prepare the Original Printer  
 
2 Remove the media from the original printer’s tray and then slide  
in the output tray.  
A
B
Move the Imaging Cartridge  
1 Remove the imaging cartridge (which includes both the toner  
cartridge and the drum cartridge) from the original printer.  
A
B
C
4
Move the Imaging Cartridge  
 
2 Insert the imaging cartridge in the exchange printer.  
A
B
C
5
Move the Imaging Cartridge  
 
Finish Setting Up the Exchange Printer  
1 Fill the media tray with paper and then pull out the output tray.  
B
A
C
6
Finish Setting Up the Exchange Printer  
 
2 Plug in the power cord, connect the interface cable(s), and then  
turn on the printer.  
A
B
C
7
Finish Setting Up the Exchange Printer  
 
Repack the Original Printer  
1 Insert the packing materials  
inside the original printer.  
ꢀ"  
After inserting the  
packing materials,  
slide the media guides  
against them to hold  
them in place.  
2 Replace the packing tape  
on the front of the original  
printer, and then close the  
media tray.  
3 Replace the packing tape on the outside of the original printer.  
B
A
8
Repack the Original Printer  
 
4 Repack the original printer in the  
carton in which the exchange  
printer was shipped.  
5 Securely tape the top flaps of the shipping carton closed.  
6 In the Americas, clearly write the RMA (Return Merchandise  
Authorization) number you received from your customer support  
representative on the outside of the carton before calling the  
shipper for pickup.  
ꢀ"  
If the RMA number is not prominently visible on the outside  
of the return carton, we will not accept receipt.  
7 Ship the printer, using the shipper and shipping label provided  
with the exchange printer.  
9
Repack the Original Printer  
 
 

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