VTech Cordless Telephone 9119 User Manual

INTRUDUCTION  
Parts Check List:  
To purchase replacement battery packs, call  
VTECH Communications at 1-800-595-9511.  
In Canada, call VTECH Electronics at 1-800-  
267-7377.  
1.  
2.  
3.  
4.  
5.  
Handset  
Base Unit  
Telephone line cord  
Battery Pack  
AC adapter  
1
REPLACINGTHE HANDSET BATTERIES  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric  
shock and injury to persons, including the following:  
1. Slide the battery cover off by gently pressing  
on the recessed area with a downward motion.  
2. Unplug and remove the old battery pack. Don't  
put the old battery pack in a trash compactor  
or a fire - it could burst.  
3. Plug in the replacement battery pack. Place  
the battery pack in the compartment with the  
battery cord resting on top of it.  
1. Read and understand all instructions.  
2. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for  
cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink, or swimming pool).  
5. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.  
6. Slots and openings in the cabinet and the back or bottom are provided for ventilation. To protect it from overheating, these  
openings must not be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should  
never be placed near or over a radiator or heat register. This product should not be placed in a built-in-installation where  
proper ventilation is not provided.  
4. Replace the battery cover by sliding it into  
place.  
5. The new battery pack must be charged before  
using your telephone. Place the handset in the  
cradle of the base unit to allow it to charge for  
16 hours. Maximum battery life between  
charges is more than 5 hours of continuous  
talk time or 6 days of standby.  
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the  
type of power supply to your home, consult your dealer or local power company.  
8. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking  
on it.  
9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short  
out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.  
10.To reduce the risk of electric shock, do not disassemble this product. If service or repair work is required, contact VTech  
Customer Service at 1-800-595-9511. Opening or removing cabinet parts other than specified access doors may expose  
you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the appliance is subsequently  
used.  
CAUTION: To reduce the risk of fire or injury, read  
and follow these instructions:  
1. Use only VTECH battery (80-5074-00-00).  
2. Do not open or mutilate the battery. Released electrolyte is corrosive and may cause damage to the  
eyes or skin. It may be toxic if swallowed.  
3. Exercise care in handling batteries in order not to short the battery with conducting materials such as  
rings, bracelets, and keys. The battery or conductor may overheat and cause burns.  
4. Do not dispose of the battery in a fire.The cell may explode.  
11.Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
12.Unplug this product from the wall outlet:  
a) When the power supply cord or plug is damaged or frayed.  
b) If liquid has been spilled into the product.  
The RBRC™ Seal  
c) If the product has been exposed to rain or water.  
The RBRC® Seal on the nickel-cadmium battery indicates thatVTech Communications, Inc.is  
voluntarily participating in an industry program to collect and recycle these batteries at the end  
of their useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-cadmium batteries  
into the trash or municipal waste, which may be illegal in your area.  
d) If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered  
by the operating instructions because improper adjustment of other controls may result in damage and will often require  
extensive work to restore the product to normal operation.  
e) If the product has been dropped and the cabinet has been damaged.  
f) If the product exhibits a distinct change in performance.  
VTech’s participation with RBRC® makes it easy for you to drop off the spent battery at local retailers  
participating in the RBRC® program or at authorizedVTech product service centers. Please call 1-800-8-  
BATTERY™ for information on Ni-Cd battery recycling and disposal bans / restrictions in your area.VTech’s  
involvement in this program is part of its commitment to protecting our environment and conserving  
natural resources.  
13.Avoid using a telephone (other than a cordless type) during an electrical storm.There may be a remote risk of electric shock  
from lighting.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
SAVETHESE INSTRUCTIONS  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
3
2
 
OPERATING INSTRUCTIONS  
OPERATING INSTRUCTIONS  
TONE/PULSE Setting  
Turning OffThe Ringer  
To turn off the ringer on the handset, do the  
following:  
If you have touch tone service on phone line.  
Press PROG, * , *, MEM to switch to TONE  
dialing. If you have rotary service, press  
PROG, * , # ,MEM to switch to PULSE.  
NOTE: Your VT9119 is preset at the factory  
for TONE dialing.  
Press PROG  
Press the # key  
Press 5 to turn off the ringer  
Press the MEM key to confirm  
To turn the ringer on again, see  
Programming the Ringer Type.  
TemporaryTone  
If you have a rotary (dial-pulse) telephone  
service, (TONE/PULSE setting is set to  
PULSE), this feature allows you to enter  
special codes and tones to operate answering  
machines, use electronic banking services,  
calling cards, or other special services.  
First, dial the call normally. Then activate the  
Temporary Tone feature by pressing TONE  
(the * key). You can then press the numbers  
or symbols you need, and your phone will send  
the proper signals.  
CheckingThe Ringer  
To check the ringer which is currently  
programmed, do the following:  
Press PROG  
Press the # key  
Press 0  
Press the MEM key to confirm  
Making Calls  
To answer a call when the handset is in the  
base, just pick up the handset.  
Pick up the handset and press PHONE.When  
you hear a dial tone, dial the number. The  
PHONE LED will illuminate while the Handset  
is in use.  
If you make a mistake when dialing, press OFF  
to hang up, then press PHONE to get the dial  
tone again.  
Memory Dialing  
The VT9119 can store up to 10 different phone  
numbers that you can dial just by pressing  
phone, MEM and one of the number keys (0-  
9).  
To answer a call when the handset is away  
from the base, just press any key on the  
handset (except OFF). This is very useful in a  
dark environment; you do not have to fumble  
around looking for the PHONE key to answer  
the call.  
To end the call, press OFF or place the handset  
back in the base.The phone will automatically  
go back to rotary (dial-pulse) service.  
ProgrammingThe RingerType  
Programming Speed Dial Numbers  
The handset must be OFF.  
1. Press PROG.The PHONE LED will blink to  
indicate that you are in the programming  
mode.  
2. Press the number of the memory location  
you wish to store the number in (0-9).  
3. Using the dial pad, dial the number you  
want to store.The number can be up to 16  
digits long. The number can be entered  
manually or by using REDIAL.  
The handset ringer is capable of four different  
types of ringing tones. The following sections  
detail how to change the different tones and  
to turn off a ringer on the handset.  
To program, the handset must be OFF.  
To select a different ringer type do the  
following:  
You must always press PHONE before you can  
dial a call on the handset.  
Disconnecting  
To end a call, either place the handset back in  
the base, or press OFF on the handset.  
Answering Calls  
When an incoming call is ringing, the IN USE  
LED on the base and PHONE LED on the  
handset will flash. To make sure your phone  
rings when the handset is away from the base,  
please keep the base antenna in the upright  
position.  
Changing Channels  
If you notice interference when using your  
handset, press CHAN to switch to a clear  
channel. This function is only available when  
you are on a call.  
Press PROG  
Press the # key.  
Press a key 1..4 to select a ringer type.  
Press the MEM key to confirm.  
8
9
OPERATING INSTRUCTIONS  
IN CASE OF DIFFICULTY  
If you have difficulty operating your phone, the  
suggestions below should solve the problem. If you  
still have difficulty after trying these suggestions,  
In the US Call:  
VTECH Communications at  
1-800-595-9511.  
In Canada Call:  
VTECH Electronics at  
1-800-267-7377.  
THE PHONE DOESN'T WORK AT ALL.  
Make sure the telephone line cord is plugged firmly  
into the base unit and the telephone jack. Make  
sure the power cord is plugged in.  
4. Press MEM to store the phone number to  
the key you selected.  
The phone now exits PROG mode and emits  
a tone.  
1. Press PROG  
2. Press 8  
3. Press 9  
4. Press REDIAL / PAUSE  
5. Dial 555-1234  
6. Press MEM  
You may be too far from the base unit.  
You may have too many extension phones on your  
telephone line to allow all of them to ring. Try  
unplugging some of the other phones.  
Speed Number Dialing  
YOUR CALLER FADES IN AND OUT.  
You may be nearly out of range. Move closer, or relocate  
the base.  
YOU HEAR OTHER CALLS WHILE USING YOUR  
PHONE.  
1. Press PHONE to get a dial tone.  
2. Press MEM and the memory location  
number key (0-9).  
For example, to dial the number you assigned  
to key '8', you would press PHONE, MEM, 8.  
Using REDIAL  
Make sure the power cord is plugged in.  
To REDIAL the last number you called, press  
PHONE then press REDIAL. The phone will  
automatically dial the number.  
Make sure the telephone line cord is plugged firmly  
into the base unit and the telephone wall jack.  
Make sure the batteries are properly charged. If  
the handset makes two beeps, the batteries need  
charging. If the IN USE indicators do not light when  
you press PHONE, you must charge the batteries.  
If you recently installed a new battery pack, make  
sure it is installed correctly.  
Replace the handset in the base cradle, wait a  
few moments and try again.  
Disconnect your base unit from the telephone jack,  
and plug in a regular telephone. If you still hear  
other calls, the problem is probably in your wiring  
or local service. Call your local telephone  
company.  
To Change or Replace a Speed Dial  
Number  
To change or replace a stored number in  
speed dial memory simply enter the new  
number and store it in the memory location  
you wish to change.  
For example, to change the number stored in  
memory position 7 to 555-1111, you would  
press PROG, 7, 555-1111, MEM.  
Storing a Redial Number into Speed Dial  
To store the last number you dialed as a Speed  
Dial number, press PROG, a location number  
(0-9), REDIAL, MEM.  
NO DIAL TONE.  
YOU HEAR NOISE IN THE HANDSET, AND NONE  
OF THE KEYS OR BUTTONS WORK.  
First check all the suggestions above.  
If you still don't hear a dial tone, disconnect the  
base unit from the telephone jack and connect a  
different phone. If there is no dial tone on that  
phone either, the problem is in your wiring or local  
service. Call your local telephone company.  
Make sure the power cord is plugged in.  
Your base unit and handset may not be operating  
on the same channel or security code. Place the  
handset in the cradle for a few moments to reload  
the security code and reset the channel.  
The Page Feature  
From the base unit, press PAGE to signal the  
person at the handset. To end the page at the  
base, press PAGE again. To end the page at  
the handset, press OFF.  
If the Handset is in use ( off hock) when PAGE  
is pressed on the Base Unit, the Handset will  
emit one page alert. If the Handset is not in  
use (on hook), the page alert will continue for  
approximately 60 seconds.  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL  
EVEN WHEN YOU'RE NEAR THE BASE UNIT.  
Household appliances plugged into the same circuit  
as the base unit can sometimes cause interference.  
Try moving the appliance or the base unit to another  
outlet.  
COMMON CURE FOR ELECTRONIC EQUIPMENT  
Electronics, like people, can sometimes get confused.  
If the unit does not seem to be responding normally,  
then try putting the handset in the cradle to re-initialize  
the unit. If it still does not seem to respond, perform  
the following steps (in the order listed):  
1. Disconnect the power to the Base.  
2. Disconnect the Handset battery pack.  
3. Wait a few minutes.  
4. Connect power to the Base.  
Storing Pauses in Memory  
To insert a pause in a phone number, press  
PAUSE.The pause is 2 seconds in length. For  
longer pauses, press PAUSE two or more  
times. Each additional press indicates an  
additional 2 second pause.  
If your phone is connected to a PBX you can  
store the PBX access number and a pause  
before the phone number. For example, to  
store 9-PAUSE-555-1234 in memory location  
8 do the following:  
YOU GET NOISE, STATIC, OR A WEAK SIGNAL  
WHEN YOU'RE AWAY FROM THE BASE UNIT.  
You may be out of range. Either move closer to the  
base, or relocate the base unit.  
This feature is useful in locating a  
misplaced Handset.  
The layout of your home may be limiting the range.  
Try moving the base unit to the second or third  
floor, or to some other location.  
5. Reconnect the Handset battery.  
6. Place the handset in the Base unit cradle. If the  
Handset has not been recently charged, allow 8  
hours before use.  
THE HANDSET DOES NOT RING WHEN YOU  
RECEIVE A CALL.  
Ensure that the ringer is turned on.  
10  
11  
 
TECHNICAL  
SPECIFICATIONS  
WARRANTY STATEMENT  
MAINTENANCE  
WHAT DOES OURWARRANTY COVER?  
FREQUENCY CONTROL  
Crystal Controlled Dual PLL Synthesizer  
TAKING CARE OFYOURTELEPHONE  
.
Any defect in material or workmanship.  
FOR HOW LONG AFTERTHE ORIGINAL PURCHASE?  
One Year.  
WHAT WILL VTECH DO?  
At our option, repair or replace your unit.  
HOW DO I SEND MY UNIT, IN OR OUT OFWARRANTY?  
Your VT9119 cordless telephone contains  
sophisticated electronic parts so it must be  
treated with care.  
TRANSMIT FREQUENCY  
Handset: 923.10 MHz to 927.75 MHz  
Base:  
902.3 MHz to 906.65 MHz  
Avoid rough treatment  
RECEIVE FREQUENCY  
Handset: 902.3 MHz to 906.65 MHz  
Place the handset down gently. Save the  
original packing materials to protect your  
telephone if you ever need to ship it.  
Call VTECH Electronics customer service for Return Authorization at: 1-800-595-9511  
Properly pack your unit. Include any cables & accessories which were originally provided with  
the product. We recommend using the original carton and packing materials.  
Include in the package a copy of the sales receipt or other evidence of date of original purchase  
(if the unit was purchased within the last twelve months.)  
Print your name and address, along with a description of the defect, and include this in the  
package.  
Include payment for any service or repair not covered by the warranty, as determined by  
VTECH Communications.  
In the US, ship the unit via UPS Insured, or equivalent to:  
San Antonio Returns Center  
Base:  
923.10 MHz to 927.75 MHz  
NOMINAL EFFECTIVE RANGE  
Avoid Water  
Maximum power allowed by FCC and IC.  
Actual operating range may vary according to  
environmental conditions at the time of use.  
Your telephone can be damaged if it gets wet.  
Do not use the handset outdoors in the rain,  
or handle it with wet hands. Do not install your  
base unit near a sink, bathtub or shower.  
Remember that electrical appliances can  
cause serious injury if used when you are wet  
or standing in water. If your base unit should  
fall into water, DO NOT RETRIEVE IT UNTILYOU  
UNPLUGTHE POWER CORD ANDTELEPHONE  
LINE CORDS FROMTHEWALL. Then pull the  
unit out by the unplugged cords.  
SIZE  
Handset: 17.5cm x 5.5cm x 3.9cm  
(L x W xT) maximum  
(antenna excluded)  
1145 Coliseum Road  
Department Vtech  
San Antonio, TX 78219  
Base:  
19.3cm x 14.8cm x 5.4cm  
(L x W x T) maximum  
(antenna excluded)  
VTECH Communications assumes no responsibility for units sent without prior Return Authorization.  
WHAT DOES OURWARRANTY NOT COVER?  
Batteries  
WEIGHT  
Handset: 146 grams  
Base: 283 grams  
Damage from misuse, neglect, or acts of nature (lightning, floods, power surges. etc.)  
Products which may have been modified or incorporated into other products  
Products purchased outside the USA  
Products serviced by the owner or a service facility not expressly authorized by VTECH  
Communications  
Electrical Storms  
Electrical storms can sometimes cause power  
surges harmful to electronic equipment.  
For your own safety, use caution when using  
electric appliances during storms.  
POWER REQUIREMENTS  
Handset: Self-contained  
nickel-  
Products purchased more than 12 months from current date  
cadmium  
rechargeable  
HOW DOES STATE LAW RELATETOTHISWARRANTY?  
battery supply, 3.6V nominal,  
400mAh capacity.  
This warranty gives you specific rights.You may also have other rights which vary from state to  
state.  
Cleaning your telephone  
Power Adapter: 9V DC @ 200mA  
Your telephone has a durable plastic casing  
that should retain its luster for many years.  
Clean it only with a soft cloth slightly dampened  
with water or a mild soap. Do not use excess  
water or cleaning solvents of any kind.  
IFYOU PURCHASEDYOURTELEPHONE IN CANADA  
Please call:  
Ship to:  
1-800-267-7377 for return authorization.  
VTECH ELECTRONICS LTD.  
SPECIFICATIONS ARETYPICAL AND  
MAY CHANGE WITHOUT NOTICE.  
200-7671 ALDERBRIDGE WAY  
RICHMOND, BC V6X 1Z9  
12  
13  
FCC AND IC REGULATIONS  
This equipment complies with FCC AND IC REGULATIONS 15 and 68 of  
the Federal Communications Commission (FCC) rules for the United  
States. It also complies with regulations RSS-210 and CS-03 of Industry  
Canada (IC).  
The REN is useful in determining the number of devices you may  
connect to your telephone line and still enable the devices to ring when  
you receive a call. The general rule is that the REN value should not  
exceed 5.0 total; however, contact your local telephone company for  
the specific number in your area.  
A label is located on the underside of the base unit containing either  
the FCC registration number and Ringer Equivalence Number (REN) or  
the IC registration number and Load Number.You must, upon request,  
provide this information to your local telephone company.  
This equipment is compatible with inductively coupled hearing aids.  
IC (Industry Canada)  
This telephone is registered for use in Canada.  
Notice: The Industry Canada label identifies certified  
equipment. This certification means that the equipment  
meets certain telecommunications network, protective,  
operational and safety requirements. Industry Canada  
does not guarantee the equipment will operate to the  
user’s satisfaction.  
FCC Part 15  
Warning: Changes or modifications to this unit not expressly approved  
by the party responsible for compliance could void the user's  
authority to operate the equipment.  
The equipment has been tested and found to comply with part 15 of the  
FCC rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation. This equipment  
generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause  
harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If  
this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try and correct the interference by one  
or more of the following measures:  
Before installing this equipment, users should ensure that it is  
permissible to be connected to the facilities of the local  
telecommunications company.The equipment must also be  
installed using an acceptable method of connections. The  
customer should be aware that compliance with the above  
conditions may not prevent degradation of service in situations.  
Repairs to certified equipment should be made by an authorized  
Canadian maintenance facility designated by the supplier. Any  
repairs or alterations made by the user to this equipment, or  
equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the  
equipment.  
Users should ensure for their own protection that the electrical  
ground connections of the power utility, telephone lines and  
internal metallic water pipe system, if present, are connected  
together. This precaution may be particularly important in rural  
areas.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet or on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Part 68  
The FCC requires that you connect your cordless telephone to the  
nationwide telephone network through a modular telephone jack (USOC  
RJ11C or RJ11W).  
Caution: Users should not attempt to make such connections  
themselves, but should contact appropriate electric  
inspection authority, or electrician, as appropriate.  
Notice: The REN assigned to this device denotes the number  
of devices you may connect to the telephone loop  
which is used by the device to prevent overloading.The  
termination on a loop may consist of any combination  
of devices subjected only to the requirement that the  
sum of the REN does not exceed five(5.0).  
Your telephone company may discontinue your service if your equipment  
causes harm to the telephone network. They will notify you in advance  
of disconnection, if possible. During notification, you will be informed  
of your right to file a complaint with the FCC.  
If it is determined that your telephone equipment is malfunctioning, the  
FCC requires that it not be used and that it be unplugged from the  
modular jack until the problem has been corrected. Repairs to this  
telephone equipment can only be made by the manufacturer or its  
authorized agents or by others who may be authorized by the FCC. For  
repair procedures, follow the instructions outlined under the VTECH  
LimitedWarranty.  
This device complies with RSS-210 of Industry Canada.  
Operation is subject to the following two conditions: (1) this  
device may not cause interference, and (2) this device must  
accept any interference, including interference that may cause  
undesired operation of the device.  
14  
 

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