ELSA Computer Monitor 530 User Manual

I
TM  
˾ ELSA ECOMO 530  
ELSA ECOMO 5 30  
Preface  
III  
Preface  
Thank you for placing your trust in this product.  
Thank you for placing your trust in this product. With the ELSA ECOMO 530 you have sel-  
ected one of ELSA's high-end monitors. ELSA products are subject to the highest of stan-  
dards in production and quality control which are the foundation for consistently high  
product quality. This monitor was especially designed for the demands of professional  
users, and distinguishes itself with an extraordinary degree of reliability.  
have any queries regarding the topics discussed in this manual or require any further sup-  
port. In the 'Support' file section under 'Know-How', you can find answers to frequently  
asked questions (FAQs). The KnowledgeBase also contains a large pool of information.  
Current drivers, firmware, tools and manuals can be downloaded at any time.  
ELSA ECOMO 5 30  
Preface  
IV  
ELSA ECOMO 5 30  
Inhalt  
V
Inhalt  
ELSA ECOMO 5 30  
Introduction  
1
Introduction  
This manual tells you how to connect, adjust and care for your monitor. This manual also  
provides technical specifications and instructions for troubleshooting problems you may  
experience with your monitor.  
Monitor features  
The Diamond monitor is an intelligent, microprocessor-based monitor compatible with  
most analog RGB (red, green, blue) display standards, including PS/V, PS/2, Apple Mac-  
intosh, Centris, Quadra, Macintosh II and Power Macintosh products. It provides crisp  
text and vivid color graphics with VGA, SVGA, XGA (non-interlaced), and most Macintosh  
compatible color graphics boards.  
The monitors wide auto-scanning compatibility range makes it possible to upgrade  
graphics boards or software without needing to purchase a new monitor.  
Digitally controlled auto-scanning is done using an internal microprocessor, for  
horizontal scan frequencies between 30kHz and 107kHz, and vertical scan frequen-  
cies between 48kHz and 120Hz. The microprocessor-based intelligence allows the  
monitor to operate in each frequency mode with the precision of a fixed frequency  
monitor.  
The monitor contains resident memory for pre-programmed screen display stan-  
dards and is also capable of storing additional user adjustment parameters.  
The monitor is capable of producing a non-interlaced maximum addressable resolu-  
tion format of 1600 dots x 1200 lines with systems based on IBM. This display is  
well suited for windowing environments.  
Because of the analog signal inputs, the monitor can display an unlimited palette of  
colors that can be manually adjusted to suit your specific needs.  
The monitor has a power management function according to the standard of VESA-  
DPMS, NUTEK and Energy Star. To save energy, the monitor must be connected to  
a system compliant with this standard. (Refer to your computer and/or graphics  
board instructions for proper operation.)  
To ensure the easy installation and operation of this monitor, a moiré clear function  
and an on-screen display (OSD) present all of the functions for setup and adjust-  
ment.  
The monitor complies with the safety standards UL 1950, CSA C22.2 No. 950 and  
EN60950, FCC Class-B, VCCI Class-B and EN55022 Class-B for EMI, MPR II, and with  
the ergonomics standards ISO 9241-3, ISO9241-7, ISO9241-8 and ZH1/618.  
Digital chassis design for lighter, more compact housing and improved display per-  
formance.  
ELSA ECOMO 5 30  
   
Introduction  
2
The monitor complies with Video Electronics Standards Association (VESA) DDC1/  
2B(EDID) specification. If your computer provides DDC1/2B(EDID) function, the  
setup takes place automatically.  
The innovative tube technology makes a naturally flat and completely planar picture  
possible, free of any curvature.  
The planar screen allows for an optically perfect picture over the entire diplay sur-  
face.  
The flat surface and antireflective coating reduce the reflection of environmental  
light.  
Package contents  
Please ensure that the delivery is complete. When opening the package, please check  
that the following components are included:  
Documentation  
Monitor  
Power cord and monitor cord  
Data media including additional software and electronical documentation  
Please contact your dealer if any part is missing or damaged.  
ELSA reserves the right to make changes to the package contents without prior notice.  
ELSA ECOMO 5 30  
 
Introduction  
3
CE conformity and FCC radiation standard  
CE  
This equipment has been tested and found to comply with the limits of the European  
Council Directive on the approximation of the laws of the member states relating to elec-  
tromagnetic compatibility (89/336/EEC) according to EN 55022 class B.  
FCC  
This equipment has been tested and found to comply with the limits for a Class B digital  
device pursuant to Part 15 of the Federal Communications Commission (FCC) Rules.  
CE and FCC  
These limits are designed to provide reasonable protection against radio frequency inter-  
ference in a residential installation. This equipment generates, uses, and can radiate  
radio frequency energy. It may interfere with to radio communications if not installed and  
used in accordance with the instructions. However, there is no guarantee that interfe-  
rence will not occur in a particular installation. If this equipment does cause interference  
to radio or television reception (this can be determined by turning this equipment off and  
on), the user is encouraged to try to correct the interference by one or more of the follo-  
wing measures:  
Reorient or relocate the receiving antenna.  
Increase the distance between this equipment and the receiver.  
Connect the equipment to an outlet on a circuit other than that to which the receiver  
is connected.  
Consult your dealer or an experienced radio/TV technician.  
Caution: To comply with the limits for an FCC Class B computing device, always use  
a shielded signal cable.  
Caution to the user: The Federal Communications Commission warns the user that chan-  
ges or modifications to the unit not expressly approved by the party responsible for com-  
pliance could void the user's authority to operate the equipment.  
ELSA ECOMO 5 30  
 
Introduction  
4
ELSA ECOMO 5 30  
Installation  
5
Installation  
This chapter will assist you to get your monitor working as quickly as possible. It takes  
just a few straightforward maneuvers to connect the monitor to your computer. Before  
you start please carefully read the safety and operating hints below.  
Use the power cord supplied to connect the monitor. In order to avoid electric shock, the  
power cord must be connected to a properly grounded plug.  
Do not on any account open up the appliance to carry out your own repairs.  
Very high voltages exist within the appliance, even when disconnected from the mains.  
Repairs should only be made by trained technicians. Please contact ELSA Services for  
any repairs.  
Do not locate the monitor close to sources of electromagnetism. These can include halo-  
gen desk lamps or electric motors, but can also include high voltage cables or steel pil-  
lars. Magnetic or electromagnetic radiation causes picture distortion and can eventually  
cause your monitor to fail.  
Ensure that your monitor has sufficient ventilation. The air vents on your monitor must  
not be obstructed. Heat produced from the picture tube must be allowed to escape  
freely.  
Protect the monitor from damp and dust. Damp can cause short circuits, and a build-up  
of dust can mean that the monitor is not properly ventilated.  
The power cord must be unobstructed. Avoid allowing heavy objects to stand on it.  
ELSA ECOMO 5 30  
 
Installation  
6
Connecting to the computer  
Use the monitor cable to connect your computer with the signal graphics input on the  
monitor.  
For connecting your monitor to a Macintosh computer, make use of the special adapter  
available from your dealer. See the chapter ('Connecting the monitor to a Macintosh com-  
puter') for information on the connection of this adapter and the dip switch settings.  
Connecting to the mains  
With the monitor switched off connect the power cord supplied to the monitor and to the  
mains. The monitor automatically adjusts itself to the rated voltage (110V230 V).  
Switch on  
The monitor is now connected to your computer and the mains. First switch on your moni-  
tor, then the computer.  
1.  
2.  
ELSA ECOMO 5 30  
     
Installation  
7
Connecting the monitor to a Macintosh computer  
Your dealer can supply you with a special adapter for connecting your ELSA monitor to  
Macintosh computers. The adapter is to be located between the computer's graphics  
output and the VGA connector cable. The DIP switches on the upper side of the adapter  
should be set according to the resolution with which your monitor will be operating.  
The optional adapter is for connecting your ELSA monitor to Macintosh computers. Set  
the DIP switches according to the table below.  
DIP switch settings connections with Macintosh computers:  
ELSA monitors  
DIP switch setting  
17" multi-mode start resolution 1024 x 786  
19" multi-mode start resolution 1152 x 870  
20" multi-mode start resolution 1152 x 870  
21" multi-mode start resolution 1152 x 870  
22" multi-mode start resolution 1152 x 870  
24" multi-mode start resolution 1152 x 870  
ELSA ECOMO 5 30  
 
Installation  
8
What next?  
Because there are so many types of graphics boards you may need to fine tune the moni-  
tor picture settings.  
In the following chapters you can read how to fine tune for picture and color. The manual  
also contains technical information and additional assistance for the operation of your  
ELSA monitor.  
The manual is supplied in printed form in the English and German languages.  
The versions in French and Italian are available in PDF-format on the CD.  
The Spanish/Dutch translation describes the installation only. If you require more infor-  
mation, please refer to the documentation in the other languages.  
ELSA ECOMO 5 30  
 
Aspects of your monitor  
9
Aspects of your monitor  
The front control panel  
The lower front of the monitor features a row of switches and buttons which allow you  
to tune the picture settings precisely.  
Function  
Reset button  
This key is to reset the values to the factory settings.  
Quick align  
The ASC button (Auto Sizing and Centering) automatically centers the picture. At the same  
time the picture size adjusted to fit the diagonals of the monitor.  
Brightness  
Use the arrow keys to adjust the brightness of the picture. The arrow keys are used to move  
the cursor in the on-screen menu and alter the settings.  
Menu button  
The menu button is the central control button for the on-screen menu: Pressing it opens and  
closes the on-screen menu and confirms the settings on the on-screen menu page.  
Contrast  
Use the arrow keys to adjust the brightness of the picture. The arrow keys are used to move  
the cursor in the on-screen menu and alter the settings.  
On/Off switch, Power-On indicator  
This indicator lights up green when the monitor power is on. It shows amber when the  
monitor is in the power saving function.  
ELSA ECOMO 5 30  
   
Aspects of your monitor  
10  
Rear connectors panel  
Function  
AC power connector  
Plug the power cord in here.  
Signal input (HD15)  
This plug connects your monitor with the video output of the graphics card in  
your computer.  
ELSA ECOMO 5 30  
 
Operating the monitor  
11  
Operating the monitor  
The on-screen display  
The on-screen menu (OSD) makes light work of fine tuning the picture on your monitor.  
The range of settings includes the simple brightness adjustment to the detailed correc-  
tion of pin-cushion curvature or distortion. The on-screen display appears as soon the  
'Menu' button on the control panel is pressed. Once in the on-screen display, you can  
use the buttons to access the various pages of the menu.  
What you need to know  
You need to be familiar with the buttons for navigating within the pages and from one  
page to another. You should bear the following in mind if you wish to adjust the monitor  
settings:  
Use the 'Menu' button to access the  
menu page of the on-screen display  
and to confirm the selection of the on-  
screen page.  
Use the arrow keys to move the selec-  
tion to the position you want and to  
alter the values and settings.  
Use the 'Menu' button to confirm the  
alteration. After pressing the 'Menu'  
button again you can leave the OSD.  
ELSA ECOMO 5 30  
     
Operating the monitor  
12  
ELSA ECOMO 5 30  
Monitor settings  
13  
Monitor settings  
The monitor settings can be fine tuned according to your preferences. Dont be afraid to  
experiment with the monitor and try out all of the options for adjustment. If the picture  
has gone completely astray, just press the RESET emergency buttonto restore the fac-  
tory settings.  
After switching on  
Plug&play  
Modern graphics boards and the ELSA ECOMO 530 can communicate using the DDC (Dis-  
play Data Channel). TheELSA ECOMO 530 can send its parameters to the graphics board  
and, in turn, the graphics board ensures that the monitor operates at the highest possible  
refresh rate for the resolution selected. This means that you will immediately get a pic-  
ture that requires only minor adjustment. Check the fine tuning of the picture and make  
adjustments for the relative light levels within your working environment.  
You will now find out what settings are possible and how to solve any problems.  
Language  
The ELSA ECOMO 530 can display its on-screen menus in a vari-  
LANGUAGE  
ety of languages. To change the language used for the on-  
screen menu, simply call up the menu page illustrated here and  
select the language you want.  
ELSA ECOMO 5 30  
       
Monitor settings  
14  
An overview of all functions  
The following overview has been drawn up to help you navigate your way through the  
menu pages and their functions.  
Main  
menu  
Symbol Function  
Keys 'Ķ/'  
Keys 'ĵ/'  
END  
Fade out the on-  
screen menu  
H-SIZE  
SIZE/  
POS.  
To decrease the horizontal To increase the horizontal  
size of the screen.  
size screen.  
V-SIZE  
To decrease the vertical  
size of the screen.  
To increase the vertical  
size of the screen.  
H-PHAS  
V-PHASE  
ZOOM  
To move the image on the To move the image on the  
screen to the left. screen to the right.  
To move the image down. To move the image up.  
To decrease the image  
size in all directions.  
To increase the image size  
in all directions.  
GEOME-  
TRY  
ROTATION  
To rotate the image coun- To rotate the image clock-  
terclockwise.  
wise.  
PCC-CENTER  
To narrow the center of  
the screen horizontally.  
To expand the center of the  
screen horizontally.  
PIN-BALANCE  
To move the top and bot- To move the top and bot-  
tom of the screen image  
to the left.  
tom of the screen image to  
the right.  
PCC-PHASE  
To decrease the width at To increase the width at  
the top of the screen the top of the screen  
image and to increase the image and to decrease the  
width at the bottom. width at the bottom.  
KEY-BALANCE  
Mode SIMPLE  
To slant the screen to the To slant the screen to the  
left. right.  
COLOR  
To match the black the proportion (BIAS) and the white  
proportion (GAIN) of each of the two color temperatures  
5000K and 9300K for the red, green and blue (RGB)  
color channels.  
Mode COMPLEX  
Mode sRGB  
To set continuously adjustable color temperature.  
To set the brightness and contrast for sRGB.  
CON-  
VER-  
GENCE  
H-CONVERGENCE To move the red to the  
To move the red to the left  
and the blue to the right.  
right and the blue to the  
left.  
V-CONVERGENCE To move the red up and  
To move the red down and  
the blue up.  
the blue down.  
LAN-  
GUAGE  
To select the lan-  
guage used by the  
OSD.  
ELSA ECOMO 5 30  
 
Monitor settings  
15  
Main  
menu  
Symbol Function  
Keys 'Ķ/'  
Keys 'ĵ/'  
OPTION  
Degauss  
To eliminate possible color  
shading or impurity.  
H-OSD position  
To move the OSD to the  
left.  
To move the OSD to the  
right.  
V-OSD position  
OSD lock  
To move the OSD down.  
To move the OSD up.  
To unlock the OSD.  
To lock OSD.  
Restoring color  
image  
The Image Restoration  
feature allows you to  
restore the color to the ori-  
ginal factory preset levels.  
HELP  
Contains information about all of the settings  
This locks the OSD function to prevent changes being made to your settings.  
You can now operate only the on-off switch, the option END and the option  
(OSD lock).  
Before using this feature, the monitor must be in normal operation mode for at least 30 minutes.  
Resetting the values tothe fact orysett ings  
You can use the reset button to return all settings you have changed back to the factory  
settings.  
Resetting a specific adjustment  
Navigate through the on-screen menus to select the adjustment item you want to reset,  
and press the RESET button. You can do this while you are adjusting an item.  
Resetting all of the adjustments for the current input signal  
Press the RESET button when no menu is displayed on the screen. Note that the follow-  
ing items are not reset by this method:  
on-screen menu language  
on-screen menu position  
control lock  
Resetting all of the adjustments for all input signals  
Press and hold the reset button for more than two seconds when no menu is displayed  
on the screen. This resets everything to the factory preset mode.  
ELSA ECOMO 5 30  
 
Monitor settings  
16  
Resetting all of the adjustment data to the factory presets  
Press and hold the reset button for more than five seconds when no menu is displayed  
on the screen. This resets everything to the factory presets including the input selection.  
The RESET button does not function when the control lock is set to ON.  
ELSA ECOMO 5 30  
An optimized working environment  
17  
An optimized working environment  
You have already taken a significant step towards this goal: you have acquired a monitor  
with technology guaranteeing optimized ergonomics and a minimum of stress at your  
place of work. Equally important is the overall arrangement of your working environment,  
which includes some basic rules about working with a monitor.  
The ELSA ELSA ECOMO 530 complies with the latest EU ergonomics guidelines (90/270/  
EEC) for work places with monitors, which came into effect on the 1.1.97.  
Monitor picture quality  
The screen must display a stable picture. How can you check this? Simply focus on a  
fixed point next to your screen. If you can see a perceptible flickering of the picture, you  
can try and adjust the brightness and contrast to stabilize the picture. If this does not  
help, then try to increase the display refresh rate with your graphics card driver.  
Tips for an ergonomic working environment  
Lighting in your working environment  
The lighting in your place of work should not perceptibly flicker. Avoid placing monitors  
directly next to windows and be sure that there is the possibility to reduce the intrusion  
of strong sunlight such as with a blind. When arranging desks, make sure that the direc-  
tion of view is parallel with the lighting. The direction of view to the monitor should be  
parallel to the windows. Glare and reflections can be reduced by an anti-reflective layer  
(Lambda/4 anti-reflection) on the screen.  
You can check whether or not your place of work meets these basic rules:  
Are you facing a window when looking at your monitor?  
Does your monitor screen show any reflections from windows or lighting?  
The work desk  
The top of the work desk should be at a height of 72cm. The desk top should be around  
80 cm deep and of sufficient width. There should be a suitable separation between the  
operator and the monitor which, for a 17" monitor, is recommended to be at least 45cm  
and for a 21" monitor, should be about 80cm.  
The seating position  
The seating position is most important for work in comfort and without problems. A rule  
of thumb is: sit with a straight back and ensure that your arms and legs are bent at appro-  
ELSA ECOMO 5 30  
           
An optimized working environment  
18  
ximately 90°. Your feet should also rest flat on the floor.  
It is important that you frequently shift your seating positionto practice the so-called  
dynamic sitting”—and that you stand up once in a while.  
The monitor position  
The ELSA ECOMO 530 can be tilted and swiveled so  
that you can set up the monitor position to your liking.  
When swiveling or tilting, please support the monitor  
with both hands  
When selecting the monitor position, be sure not to  
place it directly on the computer housing.  
Cleaning your monitor  
When cleaning the monitor, please follow these guidelines:  
Always unplug the monitor before cleaning  
Wipe the screen and cabinet front and sides with a soft cloth  
If the screen requires more than dusting, apply household window cleaner to a soft  
cloth to clean the monitor screen  
Do not use benzene, thinner or any volatile substances to clean the unit as the finish may  
be permanently marked. Never leave the monitor in contact with rubber or vinyl for an  
extended period.  
ELSA ECOMO 5 30  
   
Technical data  
19  
Technical data  
CRT  
Diagonal  
48.3cm /19",  
viewable display size 365 x 274mm/18"  
Gun  
In-line  
90 °  
Deflection angle  
Phosphors  
Red, green, blue  
(P22, medium short persistence)  
Red, Green, Blue  
X = 0.625 X = 0.280  
Y = 0.34 Y = 0.605  
0.24 - 0.25 mm  
anti-glare, anti-reflective, anti-static coating  
Dynamic beam forming  
0.7V or 1V RGB analog  
Synchronization signals on green or separate horizontal/  
vertical synchronization  
D sub 15HD  
75(video) 2.2k(sync)  
Phosphor color  
coordinates  
X = 0.155  
Y = 0.070  
Slot mask  
Face plate  
Focusing method  
Video  
Synchronization  
Input signal  
Interface  
Input connector  
Input impedance  
Horizontal: 30107kHz, vertical: 48120Hz  
Frequency range  
Resolution  
Warm-up time  
Brightness  
Blanking time  
Horizontal: up to 1600 pixels, vertical: up to 1200 lines at 85Hz  
30min. to reach optimum performance temperature  
110cd/m2 10 cd/m² standard full white video with 9300 K (+8MPCD)  
Horizontal  
Vertical  
< 2.8µs  
< 400µs  
Viewable display 364,8mm x 273,6mm, relation 4:3  
9300K  
5000K  
Gamma value (γ) = 2.5  
X = 0.283 0.015 X = 0.346 0.015  
Y = 0.298 0.015 Y = 0.359 0.015  
Color temperature 9300K-5000K  
Power supply  
Operating  
AC 100120 V/220240 V; 10 %, 5060 Hz, ȅ 140 W  
Temperature  
Humidity  
449 x 463 x 463 mm (W x H x D)  
26 kg approx.  
Tilt angle  
Swivel angle  
10° – 40 °C  
10 80% relative air humidity  
environment  
Housing  
Weight  
Tilt and  
-5° – +15°  
90°  
swivel base  
Approvals and  
certifications  
Safety (CE)  
EMC (CE/FCC)  
UL1950 (UL), CSA C22.2, No. 950 (C-UL), EN 60950  
FCC Class B, EN 55022, EN 50082-1, EN 61000-3-2,  
EN61000-3-3  
X-radiation  
Others  
DHHS, German X-ray regulations dated 1987-01-08  
CE-Marking, MPR II/TCO 91, ISO 9241-3, ISO 9241-7, ISO  
9241-8, (certified by TÜV safety approved), TCO 99, Inter-  
national Energy Star Program  
Power management function  
The ELSA ECOMO 530 complies with the guidelines set by VESA and Energy Star toge-  
ther with the stringent standards of NUTEK. The ELSA ECOMO 530 will automatically  
reduce power consumption if the monitor is connected to a graphics board complying  
with VESA DPMS. You can set the delay time before the monitor enters the power saving  
mode using the on-screen menu.  
ELSA ECOMO 5 30  
   
Technical data  
20  
Factory settings  
To minimize the need for adjustment, the factory settings include popular display stan-  
dards. Picture size and centering are automatically adjusted if any of these display stan-  
dards is detected. All the factory presets may be overwritten by adjusting the user  
controls. The monitor is capable of automatically storing up to 15 additional display stan-  
dards. The new display information must differ from any of the existing display standards  
by at least 1kHz for the horizontal scan frequency or 1Hz for the vertical scan frequency  
or the sync signal polarities must be different.  
The VGA D-shell socket  
Pin assignment  
Connection  
Signal  
Red  
Connection  
Signal  
1
2
3
4
5
9
not used  
Green  
Blue  
10  
11  
12  
13  
Sync ground  
Ground  
Ground  
Bidirectional data (SDA, DDC1/2B)  
Horizontal synchronization  
CPU host  
ground  
6
7
8
Red ground  
Green ground  
Blue ground  
14  
15  
Vertical synchronization  
Data timing (SCL, DDC2B)  
The ELSA ECOMO 530 issues analog signals in accordance with the requirements of  
directive RS-170. The synchronization information is sent separately.  
Video input connection to an  
Apple Macintosh computer  
Your ELSA monitor can be connected to a Macintosh computer. The graphics output port  
of the Macintosh has a 15-pin connector. To match up with the monitors VGA connector  
you require a suitable adapter. Contact your retailer for details.  
ELSA ECOMO 5 30  
     
Technical data  
21  
Pin assignment  
Pin  
1
Signal  
Pin  
9
Signal  
Red ground  
RED video  
C-sync  
BLUE video  
Sense 2  
2
10  
11  
12  
13  
14  
15  
3
C & V sync ground  
V-sync  
4
Sense 0  
5
GREEN video (mono video)  
Green ground  
Sense 1  
Blue ground  
H-sync ground  
H-sync  
6
7
8
Not used  
H-sync = scan frequency, V-sync = refresh rate  
Automatically sizing and centering the picture  
You can easily adjust the picture to fill the screen by pressing the Auto Sizing and Cen-  
tering button.  
Press the Auto Sizing and Centering button. The picture automatically fills the screen.  
This function is intended for use with a computer running Windows or similar graphic  
user interface software that provides a full-screen picture. It may not work properly if  
the background color is dark or if the input picture does not fill the screen to the edges  
(such as an MS DOS prompt).  
ELSA ECOMO 5 30  
 
Technical data  
22  
ELSA ECOMO 5 30  
Troubleshooting  
23  
Troubleshooting  
Problem solving  
Problem  
What you can do  
No  
LED On?  
Check, if AC power chord is disconnected or monitor  
switched of.  
pic- (Green)  
ture  
LED Off  
Is the monitor switched on?  
Is the AC power cord properly connected?  
Signal cable disconnected?  
LED On?  
(Amber)  
Computer power switch  
Power Management function active  
Signal cable disconnected.  
The following message appears  
ATTENTION  
NO SIGNAL  
Computer power switch.  
Power management function is active.  
Input signal frequency range is out of range  
The following message appears  
ATTENTION  
SIGNAL FREQUENCY  
IS OUT OF RANGE  
CGA mode is not available.  
MDA mode is not available.  
EGA mode is not available.  
Press this key to set the screen size and center the image  
automatically.  
No picture, picutre not centered, picture Do GEOMETRY-RESET or ALL RESET for a standard signal.  
too small or too large  
Adjust H-SIZE, V-SIZE, H-PHASE, and V-POSITION with non-  
standard signals.  
Monitor may not be able to get full-screen image depend on  
signal. In this case, please select other resolution, or other  
vertical refresh timing.  
Make sure you wait a few seconds after adjusting the size  
of the image before changing or disconnecting the signal.  
Display is dark or too bright  
VIDEO LEVEL is not at the appropriate position for your  
graphics adapter output.(0.7V or 1.0Vp-p)  
ELSA ECOMO 5 30  
   
Troubleshooting  
24  
Restraining wires  
You may notice two thin, horizontal lines in the  
picture. This is not a defect, but a phenomenon  
common to monitors which use the aperture  
grille CRT technology.  
These lines are shadows produced by the res-  
training wires which reduce the aperture  
grilles sensitivity to vibration.  
Restraining wires  
ELSA ECOMO 5 30  
 
Appendix  
25  
Appendix  
TCO ’99  
Congratulations! You have just purchased a TCO 99 approved and labelled product! Your  
choice has provided you with a product developed for professional use. Your purchase  
has also contributed to reducing the burden on the environment and also to the further  
development of environmentally adapted electronics products.  
Why do we have environmentally labelled computers?  
In many countries, environmental labelling has become an established method for encou-  
raging the adaptation of goods and services to the environment. The main problem, as  
far as computers and other electronics equipment are concerned, is that environmentally  
harmful substances are used both in the products and during their manufacture. Since it  
is not so far possible to satisfactorily recycle the majority of electronics equipment, most  
of these potentially damaging substances sooner or later enter nature.  
There are also other characteristics of a computer, such as energy consumption levels,  
that are important from the viewpoints of both the work (internal) and natural (external)  
environments. Since all methods of electricity generation have a negative effect on the  
environment (e.g. acidic and climate-influencing emissions, radioactive waste), it is vital  
to save energy. Electronics equipment in offices is often left running continuously and  
thereby consumes a lot of energy.  
What does labelling involve?  
This product meets the requirements for the TCO 99 scheme which provides for interna-  
tional and environmental labelling of personal computers. The labelling scheme was  
developed as a joint effort by the TCO (The Swedish Confederation of Professional  
Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conserva-  
tion) and Statens Energimyndighet (The Swedish National Energy Administration).  
Approval requirements cover a wide range of issues: environment, ergonomics, usability,  
emission of electric and magnetic fields, energy consumption and electrical and fire  
safety.  
The environmental demands impose restrictions on the presence and use of heavy  
metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated sol-  
vents, among other things. The product must be prepared for recycling and the manufac-  
turer is obliged to have an environmental policy which must be adhered to in each country  
where the company implements its operational policy.  
ELSA ECOMO 5 30  
   
Appendix  
26  
The energy requirements include a demand that the computer and/or display, after a cer-  
tain period of inactivity, shall reduce its power consumption to a lower level in one or  
more stages. The length of time to reactivate the computer shall be reasonable for the  
user.  
Labelled products must meet strict environmental demands, for example, in respect of  
the reduction of electric and magnetic fields, physical and visual ergonomics and good  
usability.  
Below you will find a brief summary of the environmental requirements met by this pro-  
duct. The complete environmental criteria document may be ordered from:  
TCO Development  
114 94 Stockholm, Sweden  
Fax: +46 8 782 92 07  
Current information regarding TCO 99 approved and labelled products may also be obtai-  
ned via the Internet, using the address:  
Environmental requirements  
Flame retardants Flame retardants are present in printed circuit boards, cables, wires,  
casings and housings. Their purpose is to prevent, or at least to delay the spread of fire.  
Up to 30% of the plastic in a computer casing can consist of flame retardant substances.  
Most flame retardants contain bromine or chloride, and those flame retardants are che-  
mically related to another group of environmental toxins, PCBs. Both the flame retardants  
containing bromine or chloride and the PCBs are suspected of giving rise to severe health  
effects, including reproductive damage in fish-eating birds and mammals, due to the bio-  
accumulative* processes. Flame retardants have been found in human blood and resear-  
chers fear that disturbances in foetus development may occur.  
The relevant TCO 99 demand requires that plastic components weighing more than 25  
grams must not contain flame retardants with organically bound bromine or chlorine.  
Flame retardants are allowed in the printed circuit boards since no substitutes are availa-  
ble.  
Cadmium** Cadmium is present in rechargeable batteries and in the color-generating  
layers of certain computer displays. Cadmium damages the nervous system and is toxic  
in high doses. The relevant TCO 99 requirement states that batteries, the color-genera-  
ting layers of display screens and the electrical or electronics components must not con-  
tain any cadmium.  
Mercury* * Mercury is sometimes found in batteries, relays and switches. It damages  
the nervous system and is toxic in high doses. The relevant TCO 99 requirement states  
ELSA ECOMO 5 30  
Appendix  
27  
that batteries may not contain any mercury. It also demands that mercury is not present  
in any of the electrical or electronics components associated with the labelled unit.  
CFCs (freons) The relevant TCO 99 equirement states that neither CFCs nor HCFCs may  
be used during the manufacture and assembly of the product. CFCs (freons) are someti-  
mes used for washing printed circuit boards. CFCs break down ozone and thereby  
damage the ozone layer in the stratosphere, causing increased reception on earth of  
ultraviolet light with e.g. increased risks of skin cancer (malignant melanoma) as a con-  
sequence.  
Lead* * Lead can be found in picture tubes, display screens, solders and capacitors.  
Lead damages the nervous system and in higher doses, causes lead poisoning. The rele-  
vant TCO 99 requirement permits the inclusion of lead since no replacement has yet  
been developed.  
* Bio-accumulative is defined as substances which accumulate within living organisms  
** Lead, cadmium and mercury are heavy metals which are bio-accumulative.  
ELSA ECOMO 5 30  
Appendix  
28  
Advice and help  
If you encounter any problems during the installation or operation of your ELSA product,  
please consult this manual first. If you have further questions, you can contact our Sup-  
port team. Ensure that you can provide the following information.  
Exact model name of your ELSA monitor.  
The type of graphics board and the BIOS version (displayed when starting the com-  
puter).  
Operating systemand hardware environment.  
Software updates  
The latest versions of the ELSA software are always available for download from our  
wealth of information and answers to frequently asked questions (FAQs). Before you con-  
tact the ELSA Support team, please make sure that you are using the latest ELSA soft-  
ware (driver, firmware or INF file) versions.  
Who to contact?  
First you should contact the dealer where you bought your ELSA product. If there are still  
questions remaining, contact one of the following:  
ELSA on the Internet  
ELSA WWW site  
ELSA by Mail  
Or write to ELSA  
ELSA AG  
Professional Displays Support  
Sonnenweg 11  
52070 Aachen  
Germany  
If you are not sure whether your product is defective or if the problem is just a driver  
which is incorrectly installed, please call the ELSA Support hotline before you send the  
board for repair.  
ELSA Support hotline  
+49-241-606-6135  
Mondays to Fridays from 9.00 am until 5.00 pm (CET)  
ELSA ECOMO 5 30  
     
Appendix  
29  
ELSA world wide  
You can contact the ELSA subsidiaries:  
ELSA, Inc.  
1630 Zanker Road  
San Jose, CA 95112  
USA  
Phone:  
+1-408-961-4600  
+1-800-272-ELSA  
+1-408-895-4700  
Fax:  
ELSA Asia, Inc.  
7F-11, No. 188, Sec. 5  
Nanking East Road  
Taipei 105  
Phone:  
Fax:  
+886-2-27685730  
+886-2-27660873  
Taiwan, R.O.C.  
ELSA Japan, Inc.  
Mita Suzuki Building 3F  
5-20-14 Shiba, Minato-ku  
Tokyo 108-0014  
Phone:  
Fax:  
+81-3-5765-7391  
+81-3-5765-7235  
Japan  
ELSA ECOMO 5 30  
Appendix  
30  
ELSA-ServiceDirect for ELSA ECOMO monitors  
3-year warranty including ELSA-Onsite  
As of the purchase date 01.01.1998, ELSA grants a three-year warranty on ELSA  
1)  
ECOMO monitors including ELSA-ServiceDirect. ELSA strives to offer its customers top  
product quality with its extensive quality assurance measures. If, however,the customer  
makes a complaint, this service program guarantees perfect support and repair procedu-  
res to minimize any inconvenience. As well as repairs carried out free of charge, the fol-  
lowing ServiceDirect services are offered within the extended scope of the warranty.  
ELSA-Onsite: 3 years of onsite service for ELSA monitorsfree of charge  
You can avail of the numerous advantages of our onsite services for ELSA ECOMO moni-  
2)  
tors throughout Europe . If you discover a fault with your monitor,you first contact our  
support team. If your monitor requires repairs within the warranty period of three years,  
3)  
you are provided with a replacement unit within 24 hours which we deliver to your  
workplace. Your repaired monitor will be returned to you as soon as possible. The advan-  
tage of this offer is that you have no downtime or transport expenses. ELSA's customer  
service ensures that all transporting procedures are dealt with in the correct manner.  
Your direct contact partner at ELSA-ServiceDirect  
As an ELSA customer, you will receive support and advice from ELSA's customer service  
at all stages of the warranty services being carried out.  
The ELSA Support hotline is the first number to dial if you discover a ELSA monitor support hotline  
malfunction or fault on your monitor.  
+49-(0)241-606-6135  
1) Applies to all ELSA ECOMO monitors purchased after January 1, 1998.  
2)For ELSA ECOMO 21H97, a 4 week DoA warranty is granted outside of Germany instead.  
3)Provided that the complete documentation reaches the ELSA Support team by 11.00 a.m. Please note that warranty services are only granted for  
faults which are covered within the framework of our warranty conditions, valid for the Federal Republic of Germany.  
If the ELSA service cannot find fault with the unit claimed to be defective, we will invoice you for DM 200 plus V.A.T. to cover inspection costs and  
replacement of the unit.  
ELSA ECOMO 5 30  
 
Appendix  
31  
Warranty conditions  
The ELSA AG warranty, valid as of June 01, 1998, is given to purchasers of ELSA products in addition to  
the warranty conditions provided by law and in accordance with the following conditions:  
1
Warranty coverage  
a) The warranty covers the equipment delivered and all its parts. Parts will, at our sole discretion, be  
replaced or repaired free of charge if, despite proven proper handling and adherence to the operat-  
ing instructions, these parts became defective due to fabrication and/or material defects. Also we  
reserve the right to replace the defective product by a successor product or repay the original pur-  
chase price to the buyer in exchange to the defective product. Operating manuals and possibly sup-  
plied software are excluded from the warranty.  
b) Material and service charges shall be covered by us, but not shipping and handling costs involved  
in transport from the buyer to the service station and/or to us.  
c) Replaced parts become property of ELSA.  
d) ELSA are authorized to carry out technical changes (e.g. firmware updates) beyond repair and re-  
placement of defective parts in order to bring the equipment up to the current technical state. This  
does not result in any additional charge for the customer. A legal claim to this service does not ex-  
ist.  
2
Warranty period  
The warranty period for ELSA products is six years. Excepted from this warranty period are ELSA CRT  
monitors and ELSA videoconferencing systems with a warranty period of three years. Also expected are  
the ELSA TFT monitors with a warranty period of 12 months. This period begins at the day of delivery  
from the ELSA dealer. Warranty services do not result in an extension of the warranty period nor do they  
initiate a new warranty period. The warranty period for installed replacement parts ends with the war-  
ranty period of the device as a whole.  
3
Warranty procedure  
a) If defects appear during the warranty period, the warranty claims must be made immediately, at  
the latest within a period of 7 days.  
b) In the case of any externally visible damage arising from transport (e.g. damage to the housing), the  
transport company representative and ELSA should be informed immediately. On discovery of dam-  
age which is not externally visible, the transport company and ELSA are to be immediately informed  
in writing, at the latest within 7 days of delivery.  
c) Transport to and from the location where the warranty claim is accepted and/or the repaired device  
is exchanged, is at the purchaser's own risk and cost.  
d) Warranty claims are only valid if the original purchase receipt is returned with the device.  
4
Suspension of the warranty  
All warranty claims will be deemed invalid  
a) if the device is damaged or destroyed as a result of acts of nature or by environmental influences  
(moisture, electric shock, dust, etc.),  
b) if the device was stored or operated under conditions not in compliance with the technical specifi-  
cations,  
ELSA ECOMO 5 30  
 
Appendix  
32  
c) if the damage occurred due to incorrect handling, especially to non-observance of the system de-  
scription and the operating instructions,  
d) if the device was opened, repaired or modified by persons not authorized by ELSA,  
e) if the device shows any kind of mechanical damage,  
f)  
if in the case of an ELSA monitor, damage to the cathode ray tube (CRT) has been caused especially  
by mechanical load (e.g. from shock to the pitch mask assembly or damage to the glass tube), by  
strong magnetic fields near the CRT (colored dots on the screen), or through the permanent display  
of an unchanging image (phosphor burnt),  
g) if, and in as far as, the luminance of the TFT panel backlighting gradually decreases with time, or  
h) if the warranty claim has not been reported in accordance with 3a) or 3b).  
5
Operating mistakes  
If it becomes apparent that the reported malfunction of the device has been caused by unsuitable soft-  
ware, hardware, installation or operation, ELSA reserves the right to charge the purchaser for the result-  
ing testing costs.  
6
Additional regulations  
a) The above conditions define the complete scope of ELSAs legal liability.  
b) The warranty gives no entitlement to additional claims, such as any refund in full or in part. Com-  
pensation claims, regardless of the legal basis, are excluded. This does not apply if e.g. injury to  
persons or damage to private property are specifically covered by the product liability law, or in cas-  
es of intentional act or culpable negligence.  
c) Claims for compensation of lost profits, indirect or consequential detriments, are excluded.  
d) ELSA is not liable for lost data or retrieval of lost data in cases of slight and ordinary negligence.  
e) In the case that the intentional or culpable negligence of ELSA employees has caused a loss of data,  
ELSA will be liable for those costs typical to the recovery of data where periodic security data back-  
ups have been made.  
f)  
The warranty is valid only for the first purchaser and is not transferable.  
g) The court of jurisdiction is located in Aachen, Germany in the case that the purchaser is a merchant.  
If the purchaser does not have a court of jurisdiction in the Federal Republic of Germany or if he  
moves his domicile out of Germany after conclusion of the contract, ELSAs court of jurisdiction ap-  
plies. This is also applicable if the purchaser's domicile is not known at the time of institution of  
proceedings.  
h) The law of the Federal Republic of Germany is applicable. The UN commercial law does not apply  
to dealings between ELSA and the purchaser.  
ELSA ECOMO 5 30  

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