Hotpoint Refrigerator RLA 21 User Manual

Instructions for Installation and Use  
Refrigerator  
Model RLA 21  
 
PRODUCT SAFETY  
ATTENTION  
break all electrical contact with the mains.  
Read your manual carefully since it contains instructions which  
will ensure safe installation, use and maintenance of your  
appliance.  
Your Refrigerator is built to International safety standards  
(EN60) and has been awarded the European approval mark  
(IMQ) for compliance with UK electrical safety requirements.  
It also meets the EC standards on the prevention and elimi-  
nation of radio interference (EC directive 87/308 - 02.06.89).  
8. Before having your old refrigerator picked up for disposal,  
remove or make inoperable any locking devices to prevent  
children who might play in or around the appliance from  
being locked inside.  
9. Before calling for service/assistance in the case of mal-  
function, consult the chapter entitled “Troubleshooting" to  
determine whether it is possible to eliminate the problem.  
Do not try to repair the problem by trying to access the inter-  
nal components of the appliance.  
1. This appliance must not be installed outdoors - not even in  
an area protected by a roof. It is extremely dangerous to  
leave it exposed to rain or storms.  
10. If damaged, the power supply cord on this appliance  
must necessarily be replaced by our service centre because  
special tools are required for replacement.  
2. It must only be used by adults and exclusively to refriger-  
ate and freeze foodstuffs, following the instructions for use  
contained in this manual.  
11. Do not use electric appliances inside the compartment  
for food storage, if these are not those recommended by the  
manufacturer.  
3. Do not ever touch or handle the appliance with bare feet  
or with wet hands or feet.  
4. It is highly recommended that you do not use extension  
cords or multiple socket adapters. If the refrigerator is in-  
stalled between cabinets, make sure that the cord is not  
bent or dangerously pinched or compressed.  
12. At the end of the functional life of your appliance –  
containing cyclopentane gas in the insulation foam and  
perhaps gas R600a (isobutane) in the refrigeration circuit –  
the latter should made safe before being sent to the dump.  
For this operation, please contact your dealer or the Local  
Organisation in charge of waste disposal.  
5. Never pull on the cord or the refrigerator to remove the  
plug from the wall socket - this is very dangerous.  
6. Never touch the cooling components within the appliance,  
especially with wet hands because this could result in injury.  
7. Never clean the appliance or perform maintenance without  
first disconnecting it from the electrical mains. Turning the  
thermostat knob to the "OFF" setting does not suffice to  
INSTALLATION  
To ensure that the appliance operates properly and to  
reduce energy consumption, it is important that the  
appliance is installed correctly.  
bottom left near the fruit and vegetable crisper, corresponds  
to the mains voltage in your home and that the socket is  
fitted with a standard earthing wire in accordance with safety  
standards for 46/90 systems. If the socket is not fitted with  
an earthing wire, the manufacturer will not be held liable for  
any damages and/or injuries arising out of the use of the  
appliance. Do not use multiple sockets or adapters.  
Position the appliance in such a way that you can access  
the socket where it is plugged in.  
Ventilation  
The compressor and condenser generate heat and, therefore,  
need to be ventilated properly. Avoid placing refrigerator in  
direct sunlight, or next to an electric stove or similar appliance.  
Areas not adequately ventilated are not suitable for this  
appliance.  
Insufficient power?  
During installation, make sure not to cover or obstruct the  
grates that allow for proper ventilation of the appliance.  
The electrical socket must be able to handle the maximum  
power load of the appliance, which is indicated on the rating  
plate located at the bottom left next to the vegetable crisper.  
Away from Heat  
Avoid positioning the appliance in a place where it is directly  
exposed to sunlight or near an oven, hob or the like.  
Before making the electrical connection ...  
After the appliance has been delivered, place it in the verti-  
cal upright position and wait at least 3 hours before inserting  
the plug into the socket in order to ensure that it functions  
properly.  
Electrical Connection and Earthing  
Before proceeding with the electrical connection, make sure  
that the voltage indicated on the rating plate, located at the  
3
 
ELECTRICAL CONNECTION  
Fitting a new plug  
Your appliance is supplied with a 13amp fused plug  
that can be plugged into a 13amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
IMPORTANT:  
WIRES IN THE MAINS LEAD ARE COLOURED IN  
ACCORDANCE WITH THE FOLLOWING CODE...  
WARNING:  
THIS APPLIANCE MUST BE EARTHED.  
Green and Yellow  
Blue  
Brown  
- Earth  
- Neutral  
- Live  
Replacing fuse covers:  
When replacing a faulty fuse, a 13amp ASTA  
approved fuse to BS 1362 should always be used  
and the fuse cover re-fitted.  
If the fuse cover is lost, the plug must not be used  
until a replacement is obtained.  
As the colours of the wires in the mains lead may  
not correspond with the coloured markings  
identifying the terminals in your plug, proceed as  
follows:  
- Connect Green and Yellow wire to  
terminal marked 'E' or  
Green and Yellow.  
- Connect Brown wire to terminal marked  
'L' or coloured red or brown.  
- Connect Blue wire to terminal marked 'N'  
or coloured Black or Blue.  
or coloured  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words on  
the base of the plug.  
If a 13amp plug (BS 1363) is used it must be  
fitted with a 13amp fuse. A 15amp plug must be  
protected by a 15amp fuse, either in the plug or  
adaptor or at the distribution board.  
Changing the plug:  
Removing the plug  
If your appliance has a non-rewireable moulded  
plug and you should wish to remove it to add a  
longer cable or to re-route the mains cable through  
partitions, units etc. please ensure that either:  
- The plug is replaced by a fused 13amp re-  
wireable plug bearing the BSI mark of  
approval.  
If you are in any doubt about the electrical  
supply to your machine, consult a qualified  
electrician before use.  
or  
- The mains cable is wired directly into a  
13amp cable outlet, controlled by a  
switch (in compliance with BS 5733)  
which is accessible without moving the  
appliance.  
CE Marking certifies that this appliance  
conforms to the following EEC  
directives :  
Low Voltage Equipment - 73/23/EEC &  
93/68 EEC  
Electromagnetic Compatibility  
89/336/EEC, 92/31/EEC & 93/68/EEC  
Disposing of the plug  
Cut off and dispose of the supplied plug if it does  
not fit your socket. The cable should be cut as close  
as possible to the moulded plug.  
Remove the fuse.  
WARNING:  
To avoid a shock hazard do not insert the  
discarded plug into a socket anywhere else.  
4
 
GET TO KNOW YOUR APPLIANCE  
Temperature control  
Fruit and Vegetable Crisper  
A
H
I
This regulate the temperature inside the appliance  
automatically. To adjust the temperature control, use  
a coin to turn the knob.  
Drain for Defrost Water  
Removable, Height-adjustable Shelves  
Hinged bottle rack  
J
K
Removable door shelves with lid and egg tray  
Removable miscellaneous shelf  
Hinged shelf  
B
C
D
E
A
Compartment for a 2 litre  
bottle  
Removable door shelf for  
F
B
C
D
E
F
bottles  
J
Levelling feet  
G
K
J
I
H
G
G
GETTING YOUR APPLIANCE READY FOR USE  
Thermostat setting  
NOTICE  
The thermostat setting will depend on the location of the  
appliance, room temperature and how often the door is  
opened. After plugging the appliance into the socket, make  
sure that the light is on when the door is opened. When  
starting the appliance for the first time turn the thermostat  
control to the coldest setting for 24hrs then adjust accordingly.  
After a few hours have passed, you can place fresh food in  
the refrigerator compartment.  
After the appliance has been delivered, leave it to stand  
in its upright position for approximately 3 hours, be-  
fore plugging it into the mains and switching on, to  
ensure proper performance.  
Before placing food in the refrigerator clean the interior with  
warm water and baking soda.  
5
 
HOW TO USE THE REFRIGERATOR COMPARTMENT...  
The temperature control automatically regulates the  
temperature inside the appliance  
If the temperature control is positioned on higher settings  
while the refrigerator is heavily filled and the ambient tem-  
perature high, the appliance may run continuously, resulting  
in the formation of frost on the back cooling area. This will  
lead to an increase in energy consumption.  
To avoid this situation, just turn the temperature con-  
trol to a lower setting so that the appliance defrosts  
automatically.  
It is recommended that a medium setting be used.  
To increase the amount of space, optimize arrangement and  
improve appearance, this appliance has a “cooling area”  
located within the back panel of the refrigerator compart-  
ment. When the appliance is operating, this panel may be  
covered with frost or droplets of water depending on whether  
the compressor is operating or not. Do not be concerned  
about this! The refrigerator is operating normally.  
S to rin g F o o d in th e R e frig e ra to r C o m p a rtm e n t  
F o o d  
S to ra g e T im e  
L o c a tio n in th e R e frig e ra to r  
W ra p p e d m e a t a n d c le a n e d fish  
(u se c lin g film o r p la stic b a g s)  
O n th e sh e lf a b o v e th e v e g e ta b le  
c risp e r (w h ic h is th e c o ld e st a re a ).  
2 o r 3 d a y s  
O n th e sh e lf a b o v e th e v e g e ta b le  
c risp e r (w h ic h is th e c o ld e st a re a ).  
F re sh c h e e se  
3 o r 4 d a y s  
1 m o n th  
E g g s  
In sp e c ia l e g g ra c k o n d o o r.  
O n a n y sh e lf.  
B u tte r, m a rg a rin e  
C o o k e d o r p re c o o k e d fo o d  
(p a c k in a ir-tig h t c o n ta in e rs a n d w h e n c o o l sto re  
in re frig e ra to r)  
3 o r 4 d a y s  
3 o r 4 d a y s  
O n a n y sh e lf.  
O n a n y sh e lf.  
S a u sa g e s, sa la m i, sa n d w ic h m e a ts in g e n e ra l,  
fre sh p a sta , c u sta rd s,p u d d in g s, c h o c o la te s, c re a m  
p a strie s, b re a d , d ry p a strie s, re d to m a to e s  
B o ttle d p ro d u c ts, m ilk , d rin k s, y o g h u rt  
F ru its a n d v e g e ta b le s  
O n sp e c ia l d o o r sh e lv e s.  
In fru it a n d v e g e ta b le c risp e r..  
What Not to Store in the Refrigerator  
Garlic (transmits odour), onions and leeks.  
Bananas (they will turn black).  
The side bottle rack can be  
Citrus fruits.  
used either for storing a bottle  
(Fig. 2) or several cans (2-4)  
placed horizontally (Fig. 3). If  
not in use, the bottle/can rack  
can be tipped up and away  
to make more room inside the  
refrigerator.  
Potatoes and root vegetables (store in dark, dry places).  
- The air circulates naturally, with the colder air falling be-  
cause it is heavier. This is the reason why meat and cheeses  
should be placed above the vegetable crisper.  
- Please follow our instructions carefully on maximum stor-  
age time: any food, even the freshest, will not remain edible  
for any extended amount of time.  
- Contrary to popular belief, cooked foods do not store any  
longer than raw food.  
Fig. 1  
- Do not place liquids in containers without covering them  
because this will lead to an increase in the level of moisture  
within the refrigerator, causing the formation of frost.  
- Be careful not to place containers (plastic or glass), food or  
other objects in direct contact with the cooling area of the  
back wall of the refrigerator. This could harm the food, in-  
crease energy consumption and facilitate the formation of  
condensate (on food, containers, etc.).  
- The refrigerator compartment is equipped with convenient,  
removable shelves (Fig. 1) which can be adjusted for height  
using the shelf guides. This allows you to place even large  
containers and foodstuffs in the refrigerator.  
Fig. 2  
Fig. 3  
6
 
ENERGY SAVING TIPS  
- Close the Door  
- Install the Appliance Properly  
Open your refrigerator only when necessary, remember that every  
time you open the door, most of the cold air will be lost. To bring  
the temperature back to the proper level again, the motor must  
run for a considerable amount of time, consuming a substantial  
amount of energy.  
In other words, away from sources of heat and direct sunlight, in  
a well ventilated room.  
- Correct Temperature Settings  
Set the temperature control to one of the middle settings. Very  
cold temperature settings will not only consume a great deal of  
energy but will neither improve nor lengthen the storage life of  
the food. Excessively cold temperatures may ruin vegetables and  
cheese.  
- Check the Door Seal  
Keep the seal clean and make sure that it adhere well to the door.  
This alone will ensure that no cold air escapes.  
- No Hot Foods  
- Do not Overfill your Appliance  
A container of hot food placed in the refrigerator will increase the  
temperature significantly.  
Allow food to cool before storing.  
Remember that proper storage of food requires good air circula-  
tion. Overfilling your appliance will hamper proper air circulation  
and overwork the compressor.  
CARING FOR YOUR APPLIANCE  
Before doing any cleaning, disconnect the appliance  
from the electricity (by pulling out the plug or turning  
off the general switch in your home).  
Cleaning and Special Maintenance  
Before cleaning the refrigerator, switch off and remove  
the plug from the socket.  
- Your appliance is manufactured with hygienic, odourless  
materials. To preserve these characteristics, always use sealed  
containers to store foods, in order to prevent spills which  
could stain and cause unpleasant, difficult to remove odours.  
- Use a water and bicarbonate solution to clean the appli-  
ance. Clean the interior and exterior with a sponge soaked  
in warm water and a sodium bicarbonate solution, which is,  
among other things, a good disinfectant. If you do not have  
any in the house, you can use a neutral soap.  
- DO NOT use abrasive detergents, bleach or deterents con-  
taining ammonia. NEVER use solvent based products.  
- All removable parts should be taken out and soaked in  
warm soapy water or detergent. Rinse and dry them thor-  
oughly before putting them back in the appliance.  
- When the appliance is not used for a long time, remember  
to clean the interior and dry thoroughly, leave the doors open  
to prevent the formation of mould and unpleasant odors.  
- Replacing the light bulb. Switch off and remove plug from  
the mains socket before replacing the bulb  
Defrosting  
WARNING: do not damage the refrigeration circuit.  
Do not use mechanical devices or instruments other  
than those recommended by the manufacturer to speed  
up the defrosting process.  
How to Defrost the Refrigerator  
This appliance defrosts automatically and the water is chan-  
nelled to the back toward the drain installed for this purpose  
(fig. 4). Here, the heat produced by the compressor will make  
it evaporate. The only thing you must do is to periodically  
check and clean the hole of the drain, which is located be-  
hind the fruit and vegetable crisper, so that the water drains  
properly.  
Remove the light cover and  
unscrew the bulb and replace  
it with a new one, with  
wattage no higher than 10  
watts. See fig 5.  
Fig. 4  
Fig. 5  
7
 
TROUBLESHOOTING  
If after all the checks, the appliance still does not operate or  
the problem persists, call Hotpoint Service (see KEY  
CONTACTS, back page) and inform them of: the type of  
problem, the abbreviation of the model name (Mod.) and  
the relative numbers (S/N) written on the rating plate  
located at the bottom left next to the fruit and vegetable  
crisper.  
Nothing works.  
Check that:  
The mains switch in your home is on.  
There has not been a power cut.  
The plug is properly inserted in the socket and is switched  
on.  
The socket is working; try another appliance in the socket  
to check.  
Never call on unauthorized technicians and always  
refuse spare parts which are not originals.  
The fuse in the plug is ok - if not replace it,  
(see ELECTRICAL CONNECTION).  
The refrigerator is not cooling properly.  
Check that:  
The door is shut properly.  
The seal is clean and not damaged.  
The door has not been left open too long.  
The temperature control is on the correct setting.  
The refrigerator or freezer is not overfilled.  
The food in the refrigerator becomes too cold.  
Check that:  
The temperature control is on the correct setting;  
The food is not in contact with the back wall - which is the  
coldest part.  
The motor runs continuously.  
Check that:  
The door is shut properly or has not been left open too  
long;  
The room temperature is not too high;  
The temperature control is not set too high.  
The appliance makes too much noise.  
The refrigerant in the cooling circuit causes a slight bubbling  
sound, even when the compressor is not running (this is quite  
normal and is not a fault).  
Check that:  
The appliance is level.  
The appliance was installed between cabinets or objects  
that vibrate and make noise.  
There is water on the bottom of the  
refrigerator.  
Check that:  
The defrost drain is clear from any blockage (see fig.2).  
8
 
DOOR REVERSAL  
Warning: Before attempting to remove the door, switch off the electrical supply and pull out the mains plug.  
It is recommended that you remove any loose items/fittings from inside the appliance and place food into insulated containers  
whilst carrying out this operation.  
You may require assistance to carefully lay the appliance onto its back onto suitable protective materials (i.e. original packaging).  
Remove the door  
1. Lay down the appliance on its back.  
2. Unscrew, remove and retain the bottom hinge pin.  
3. Slightly open the door and slide downward, remove and carefully place to one side.  
4. Unscrew the hinge pin from the top right hand side and refit the pin into the hole in left hand side.  
5. Use a thin blunt instrument to remove the top and bottom hinge bushes and blanking plugs from the  
door, take care not to mark the door handle.  
Reposition the blanking plugs and bushes on the opposite side.  
3
4
2
1
5
Replacing the door  
1 .Carefully slide the door upward into the hinge pin.  
2 .Fit the bottom hinge pin making sure that the door is aligned to the cabinet.  
3. Carefully stand the appliance upright in its required location and make sure it is sitting level on the floor. Open and close  
the door checking that the gasket makes a good seal without any gaps when the door is closed.  
Note: Replace loose items/fittings back into the appliance and leave for at least 15 minutes before switching back on.  
1
3
2
9
 
After Sales Service  
"No company is better positioned to offer an after sales service on a  
Hotpoint appliance than us - the manufacturer"  
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully inclusive parts  
and labour guarantee for the first 12 months. In addition to this you also have the advantage of free  
replacement parts for the first 5 years when fitted by a Hotpoint  
engineer. When the 12 months parts and labour guarantee expires we offer the following after sales  
service options:  
Repair Service and Information Help Desk  
UK: 08709 066066  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the Model number and the Serial number of your appliance  
Available 364 days a year with a fast, effective and value for money service. We have the largest white  
goods repair service in the UK with over 1200 of our own fully trained engineers. All repairs include a parts  
and labour guarantee for 12 months from the date of the repair.  
If you require any information or have any questions about your appliance, our operators are on hand with  
help and advice.  
All this ensures that you will receive the best available after sales service possible.  
Extended Warranties  
UK: 08709 088 088  
Republic of Ireland: 1850 502 200  
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two service cover  
plans to give you total peace of mind.  
-
Repair Protection Plan  
-
FREE service repairs for a single Hotpoint appliance during the  
period of cover.  
- Kitchen Cover  
-
FREE service repairs for all your Hotpoint appliances less than 8  
years old.  
Genuine Parts and AccessoriesUK: 08709 077 077  
Republic of Ireland: (01) 842 6836  
A wide range of genuine parts and accessories are available from our hotline or through our web site.  
Genuine parts and accessories, extended warranties and service repairs are all  
available on our web-site at:  
10  
 
Guarantee  
"Satisfaction guaranteed or your money back"  
We give you a unique 'satisfaction guaranteed' promise - valid for 90 days - after you have  
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint Repair service or  
engineer to call. If the technical problem is not resolved under this guarantee, we will replace your  
machine or, if you prefer, give you your money back.  
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well as free  
replacement parts for the first 5 years (except microwaves, selected integrated appliances and cooker  
hoods, which have a one year guarantee) provided that they are fitted by a Hotpoint engineer.  
Guarantee terms and conditions  
Your guarantee is only applicable in the United Kingdom or Republic of Ireland and is subject to the  
following provisions that your appliance:  
-
-
Has been installed and used correctly in accordance with this instruction booklet.  
Has been used solely for domestic purposes and is located on domestic premises (ie. not for  
commercial or trade use).  
-
Has been properly connected to a suitable electrical supply voltage as stated on the appliance  
rating plate.  
-
Has not been subject to misuse, accident, modified or repaired by anyone other than one of our  
own service engineers.  
For pre purchase information on any other Hotpoint product call: 08701 50 60 70  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to  
use quality recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully.  
To minimise risk of injury to children, remove the door, plug and cut mains cable off flush with the  
appliance. Dispose of these parts separately to ensure that the appliance can no longer be plugged into  
a mains socket, and the door cannot be locked shut.  
11  
 
Key Contacts  
After Sales Service  
Over 1200 trained specialists, directly employed by us, ensure that you can have complete confidence in  
both the appliances and services we offer.  
Repair Service and Information Desk  
UK: 08709 066 066  
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)  
Republic of Ireland: 1850 302 200  
Note: Our operators will require the following information:  
Model number:  
Serial number:  
Extended Warranties  
UK: 08709 088 088  
(Open 8 to 8 Mon - Sun)  
Republic of Ireland: 1850 502 200  
Genuine Parts and Accessories  
UK: 08709 077 077  
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)  
Republic of Ireland: (01) 842 6836  
Merloni Elettrodomestici UK Ltd. Morley Way, Peterborough, PE2 9JB.  
195.039.031.03  
 

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